Refund policy

Exchange Policy (7 Days)

We offer a 7-day exchange window from the date of delivery. Exchanges are accepted under the following conditions:

You may request an exchange if:

  • The size is incorrect

  • The product is damaged upon arrival

  • You wish to change the color (subject to availability)

Exchange Requirements:

  • The item must be unused, unworn, and in original condition

  • All original packaging, tags, and accessories must be included

  • Exchange is subject to stock availability

💰 Refund Policy

We do not offer refunds.

Before paying to the courier, customers are clearly informed that they may check the item upon delivery. Once payment is completed, the order becomes non-refundable.

📩 Contact Us

For exchange requests or any support, please reach out to us at:

Email: kicksbay.info@gmail.com

Our team will assist you promptly.